Who we are

Talent Lab is jointly led by Mark Herring and Caroline Brock, working with other specialists who we know can help us to deliver on our promises to our clients.

Mark’s passion for exciting audiences, telling the truth and low boredom threshold means he has spent over 30 years never having learned to accept corporate bulls**t.

Caroline is altogether calmer. She has a way of getting important messages across in practical and informative ways – whilst ensuring that they still pack a punch. She also tends to shun the limelight and leaves the larger audiences to Mark,  preferring one-to-one meetings and smaller team sessions.

Together, this Ying & Yang partnership has guided and shaped Talent lab and its many projects for over 20 years. 

Mark – just wanted to say thanks for a fantastic presentation and Q&A session as part of our employee roadshow. The feedback has been brilliant.

Director, UK PLC (Civil Engineering)
Mark Herring is Co-Director of Talent Lab. 

Mark has worked with a variety of clients, from PLCs to SMEs, on branding, marketing and communications projects. His work includes creating Urbano Network and, more recently Brialto – an online business network platform for event managers and network organisers.

Mark trained as a theatre director and uses the disciplines of theatre in his work as a consultant to help clients deliver bottom-line growth. These have included a £1M+ brand development programme, marketing/brand skills workshops, presentation training, scriptwriting and directing of corporate videos and event hosting. 

Mark specialises in helping companies and individuals develop an effective networking strategy for themselves or their staff. He has developed a Strategic Masterclass and training package that helps address networking as a seamless part of the marketing mix, having delivered 1,000 events and facilitated connections between thousands of people and companies.

I cannot recommend Caroline highly enough, not only is she fantastic at what she does but she also takes the time to understand your business. SQ’s and PQQ’s is an area we struggled with until we used Caroline’s help. We are now delighted to be shortlisted for a large contract.

Business Development Manager, Facilities Management Company
Caroline Brock is Co-Director of Talent Lab.

Caroline has over 20 years’ experience working in the creative, environmental, engineering and transportation sectors. Prior to forming Talent Lab, she held the role of Communications Manager supporting the execution of workshops, client publications and international conferences. For over a decade she also held the role of Head of Work Winning at AECOM – a global engineering consultancy – leading a team overseeing the delivery of hundreds of tenders and strategic pursuits for public and private sector clients. Caroline was also part of the  strategic team who developed the EMEA Work Winning Toolkit and bitesize training for bid teams and technical authors.

As an experienced Tender Consultant and Bid Author, Caroline has a successful track record including major public sector frameworks for High Speed 2 and Transport for London contracts. 

She regularly delivers bespoke tendering training sessions for small businesses to demonstrate how they can raise their game through compelling bid content and leverage best practice. 

Caroline is also a Social Value Practitioner and Member of Social Value UK, supporting the aims of the Social Value Act to help companies improve their social, economic and environmental wellbeing in the communities they serve. She is passionate about driving genuine change through the diversity of supply chains. Her role within Urbano Network provides added value to larger companies to connect and partner with smaller local, agile and innovative businesses to create real competitive advantage.

Talent Lab Partners and Supply Chain

It is rare for Talent Lab’s co-Directors to work alone. We have established partnerships with independent consultants and specialist agencies – from funding and research to digital and model making – and they really know their stuff. 

We create value from day one with the best fit experienced delivery team, promoting an inclusive and collaborative culture that works honestly and openly. We are also flexible to scale up quickly to meet key milestones or add value for specific themes or technical requirements.

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